Real Time Student Information
Tuesday, May 22, 2012

OFFICE SKILLS PROGRAM

 

 

CCCS

Major Outcomes

 

Assessments/Materials/Strategies

9.2.12.F.1-5

The students will learn to maintain a safe and healthy work environment by:

  • identifying and using safe work procedures.

  • selecting correct tools, equipment, and peripherals.

  • maintaining a clean and orderly work area.

  • wearing appropriate attire and safety equipment.

  • identifying and properly handling hazardous substances in the workplace.

  • following appropriate security procedures.

  • following fire prevention procedures.

  • following fire/emergency procedures.

  • reporting safety hazards and broken tools/equipment to the supervisor.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.A.1-5

Students will develop basic computer skills such as:

  • making selections in basic exploration programs.

  • using keyboard layouts.

  • starting, restarting, and shutting down a computer.

  • pointing, clicking, and dragging a mouse.

  • demonstrating use of the menu bar.

  • using peripheral devices.

  • using DVDs, CDs, and external hard drives.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

 

9.2.12.B.1-4

Students will learn basic keyboarding skills such as:

  • positioning the keyboard.

  • maintaining home key positioning.

  • maintaining finger usage and finger positioning on the keyboard.

  • maintaining eye placement on copy screen and body posture at the keyboard.

  • maintaining feet, wrist, and elbow positioning.

  • placing copy materials appropriately.

  • maintaining an organized workspace.

  • using an adaptive keyboard.

  • using various keyboard layouts such as alphabetical and modified QWERTY.

  • making keyboard selections at a functional rate.

  • using keyboard skills to type text such as words, phrases, sentences, and paragraphs.

  • demonstrating accurate key stroking of alphabetic, numeric, and symbol keys.

  • improving key stroking technique and speed.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.B.1-4

Students will develop word processing skills such as:

  • entering text in a word processing program.

  • using keys such as shift, enter, or punctuation.

  • saving and retrieving word processing files.

  • formatting text by changing sizes, fonts, and styles.

  • copying, cutting, and pasting text.

  • utilizing a spell checker.

  • manipulating paragraph layout using indents, spacing, line and page breaks.

  • manipulating document layout using margins, headers, footers, line numbers, and borders.

  • moving text between two documents.

  • importing, positioning, and manipulating graphics or music.

  • using the “save as” feature to create new versions of documents.

  • using commands such as find/replace, page number or tab.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

 

9.2.12.B.1-4

Students will learn computer application skills such as:

  • operating computers and peripherals appropriately.

  • operating a computer launching appropriate software as determined by the task.

  • opening new documents.

  • saving documents.

  • opening existing documents.

  • copying files.

  • deleting files.

  • creating folders.

  • formatting and keyboarding letters, forms, or reports.

  • correcting errors.

  • proofreading, revising, and printing documents.

  • adding paper to printer when needed.

  • adding toner to printer when needed.

  • safely unjamming paper from printer when needed.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.B.1-4

Students will utilize office equipment and supplies for task completion such as:

  • completing copy jobs with specifications such as hole-punching, staple placement, collating, and sorting of copied materials.

  • completing mailing projects with specifications such as folding, stapling, sorting, stuffing, and affixing labels.

  • indexing, sorting, collating, filing, and/or retrieving of office related records.

  • using office supplies such as a stapler, rubberstamp, single hole punch, three-hole punch, pencil sharpener, and/or tape dispenser.

  • fastening materials using staples, clips, and binders.

  • performing tasks requiring wrapping and/or tying.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.B.1-4

Students will learn efficient use and maintenance of office equipment such as:

  • preparing and using a copy machine by filling paper tray, setting number of copies, selecting paper size, and/or choosing staple features.

  • safely unjamming a copy machine and/or a shredding machine.

  • checking and removing staples before shredding.

  • operating a paper shredder.

  • setting up, emptying, and monitoring bag in shredder.

  • operating an electronic printing display calculator.

  • demonstrating knowledge of proper corrective procedures when a machine does not function properly.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

 

9.2.12.B.1-4

Students will perform office skill mail procedures such as:

  • folding, stapling, and/or stuffing materials for mailing.

  • applying address labels.

  • using a postage scale or meter.

  • placing mail into proper outgoing receptacle.

  • sorting incoming and outgoing mail.

  • opening and date stamping incoming mail.

  • sorting mail by class, alphabet, state or zip code.

  • delivering mail.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.B.1-4

Students will learn tasks related to office communications such as:

  • answering telephones appropriately.

  • taking telephone messages.

  • ensuring messages are relayed to recipients.

  • confirming, canceling, and/or making appointments.

  • utilizing directory assistance.

  • greeting, directing, and signing in visitors.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

 

 

9.2.12.B.1-4

Students will learn to maintain office supplies and materials by:

  • counting supplies.

  • unpacking, stacking, and/or shelving supplies.

  • delivering supplies.

  • maintaining an organized workstation in order to demonstrate organization, accuracy, and efficiency.

  • processing packages received for completeness and damage inspection.

  • maintaining office equipment by changing ink, cartridges, ribbons, and paper.

  • indexing materials for filing by personal name, business name, or numbers.

  • sorting material for filing by alphabet, number, name or date.

  • retrieving specified materials from files.

 

 

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

9.2.12.B.1-4

Students will learn work place ethics such as:

  • arriving at the work place on time.

  • storing personal belongings appropriately.

  • demonstrating use of clock for arrival time, breaks, and quitting time.

  • demonstrating appropriate break time routine by identifying designated time on clock, using appropriate break area, returning to work on time, and taking care of personal needs.

  • demonstrating an understanding of good attendance.

  • demonstrating an understanding of the rules of the workplace.

  • demonstrating initiative at work such as setting up without reminders, cleaning up without being asked.

  • preparing and setting up a workstation.

  • maintaining an organized work area.

  • following directions to complete tasks such as verbal/written directions or picture sequencing.

  • working through distractions.

  • working without preservation.

  • demonstrating the stamina and endurance necessary to complete tasks.

  • maintaining a steady work pace without disturbing others.

  • producing work to meet specifications based on task analysis and/or supervisor’s directions.

  • requesting assistance when needed.

  • initiating contact with supervisor in an appropriate manner to communicate needs.

  • limiting personal conversation during work.

  • interacting with customers, supervisors, and/or co-workers using social courtesies.

  • limiting display of physical affection toward customers, supervisors, and/or co-workers.

  • exhibiting mature behavior refraining from horseplay or whining.

  • demonstrating independent quality control of work performance.

  • correcting errors when self discovered and/or when pointed out by supervisor.

  • accepting correction or criticism from a supervisor.

  • demonstrating the ability to solve work problems.

  • replenishing and/or requesting materials as needed.

  • returning materials and or equipment to a storage area.

  • cleaning up work materials and equipment.

  • using a time clock or completing timesheets.

  • demonstrating an understanding of performance and payment.

  • demonstrating comprehension of employee rights.

  • demonstrating knowledge of an appropriate procedure to resign.

Dover, W. (1999) Inclusion: The Next Step - The MASTER Teacher, Inc. Kansas

Schwartz, I. (2005) Stepping Out: A Community-Based Instruction Curriculum - Attainment Company, Inc. Wisconsin

Semple, D. & Lechler, S. (2005)

Getting Real Program: Measurable Functional Academics for IEPs, Attainment Company, Inc. Wisconsin

See Appendix A for Competency Based Progress Charts

 

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